What operating system are you running

Customer: "I can't seem to connect to the Internet."

Tech Support: "Ah, right. What operating system are you running?"

Customer: "Netscape."

Tech Support: "No, what version of Windows are you using?"

Customer: "Uhhh...Hewlett Packard?"

Tech Support: "No, Right click on 'My Computer,' and select properties on the menu."

Customer: "Your computer? It's my computer!"